Frequently Asked Questions
How do I start my free trial?
Download Mosaic PCOS from the App Store and follow the on-screen prompts. Your 7-day free trial begins when you confirm your subscription. You won't be charged until the trial ends.
How do I cancel my subscription?
Open your iPhone's Settings → Apple ID → Subscriptions → Mosaic PCOS → Cancel Subscription. You can cancel at any time; your access continues until the end of the current billing period. Mosaic cannot cancel subscriptions on your behalf — Apple manages all billing.
How much does Mosaic PCOS cost?
$3.99/month or $45.00/year (save over 5 weeks free). Both plans include a 7-day free trial for new subscribers.
Can I restore my subscription on a new device?
Yes. Open Mosaic PCOS on your new device, tap Restore Purchases on the subscription screen, and sign in with the same Apple ID. Your subscription will be restored automatically.
Is my health data private?
Absolutely. All your data is stored on-device with AES-256 encryption and protected by Face ID or Touch ID. We never collect, store, or sell your personal health information. See our Privacy Policy for full details.
Does Mosaic PCOS provide medical advice?
No. Mosaic PCOS is a tracking and educational tool — not a medical device. It does not diagnose, treat, or cure any condition. Always consult your healthcare provider for medical decisions.
What iOS version do I need?
Mosaic PCOS requires iOS 18.0 or later.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and select the Mosaic PCOS purchase.
Contact Us
We typically respond within 24–48 hours.